Privacy Policy
Last updated: 23/04/2026
1. Introduction
This Privacy Policy explains how TGR Embroidery (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website or place an order.
We are committed to protecting your data in line with the ** (GDPR)** and UK data protection laws.
2. Information We Collect
a) Information you provide
Name
Email address
Phone number
Billing and delivery address
Order details (including custom embroidery requests)
Uploaded files (e.g. logos, designs, artwork)
b) Payment information
Payments are processed securely by third-party providers. We do not store full card details.
c) Information collected automatically
IP address
Device and browser type
Pages visited and time spent on our site
3. How We Use Your Information
We use your data to:
Process and fulfil your orders
Communicate about your order or enquiry
Create and customise embroidery designs
Deliver products to you
Improve our website and services
Send updates or offers (only if you opt in)
4. Legal Basis for Processing
We process your data under:
Contract – to fulfil your order
Consent – for marketing communications
Legitimate interests – to improve our services and customer experience
Legal obligations
5. Sharing Your Data
We may share your data with:
Payment processors (for secure transactions)
Delivery companies (to ship your order)
Website and hosting providers
Professional advisers where necessary
We do not sell your personal data.
6. Custom Designs & Artwork
If you provide logos, images, or designs:
You confirm you have the right to use them
We use them only to fulfil your order
We do not reuse or resell your designs without permission
7. Data Retention
We keep your data only as long as necessary to:
Complete your order
Handle returns or issues
Meet legal and tax obligations
8. Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Object to certain processing
Request restriction or transfer of your data
To exercise your rights, contact: info@tgr-embroidery.co.uk
9. Cookies
We use cookies to improve your browsing experience and analyse website traffic. You can manage cookies through your browser settings.
10. Data Security
We take appropriate measures to protect your data from unauthorised access, loss, or misuse.
11. Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page.
13. Contact Us
TGR Embroidery
Email: info@tgr-embroidery.co.uk
Phone: 07952192899
Address: 109a High Rd, Beeston, Nottingham, NG9 2LH